World Quality Day 2008
Posted by pharmaceutical on October 7, 2008
Quality and the benefits it gives to organisations that implement it, will be celebrated on World Quality Day, 13 November 2008. This day gives organisations the opportunity to reinforce the quality message and celebrate the work people in their organisations do to achieve quality.
Pharmacists in every industry has a role to play in the achievement and promotion of quality. Successful quality awareness programmes presents a challenge to those of us responsible for implementing it in the workplace but without the support and cooperation of our colleagues or employees, our quality efforts will not be very successful. However, something that must be remembered is that quality cannot be taught or imposed - it is a matter of the stand we take. Our efforts should therefore not be directed at “educating” or “teaching” quality principles, but rather influencing employees’ values and beliefs, their way of thinking. If employees apply the value or principle of ”excellence” in their work on a daily basis, quality will automatically be part of the deal.
For a basic introduction to Quality Assurance and to promote Quality Assurance Awareness in the workplace, visit www.pharmaconnect.co.za. Click on Information and then “Featured Products and Launches”. In the Quest for Quality article you will find a short summary on this topic as well as instructions on how to receive your free slideshow on this topic which you can use for training in the workplace. Check the website regularly for the next presentations in the series.
